IMPORTANT: Please note that during times of extreme weather, live plants will can suffer due to extreme temps. During winter, do not order live plants when temperatures are expected to go below 20F at the lowest point during the day.
LIVE ARRIVAL - We stand behind live arrival on all of our livestock provided you don't order when temperatures are expected to go below 20F at the lowest point during the day. If a plant ever arrives dead send us a clear photo of the plant in the unopened bag and and we will replace once verified.
Note: Moss sometimes has some brown pieces mixed in with the green due to how it is grown and harvested this is normal and to be expected do not worry!
We do our very best to respond fast and ship happy, healthy plants. If you have any questions or concerns please message us we are always happy to help!
