IMMEDIATE ACTION FOR ALL USERS — PLEASE READ BEFORE OPENING
Soak the cups in warm water as instructed to restore suction shape. Do not attempt to install a flat cup.
[IMPORTANT – SURFACE COMPATIBILITY REQUIREMENT]
This product works on smooth, non-porous, hard surfaces (Glass, Mirror, Polished tile, Acrylic, Metal).
Not intended for: Textured/uneven tiles, Grout lines, Wallpaper, Painted/plaster walls, Wood, or any damp/powdery surface.
Quick 1-Hour Test: Press the cup onto a dry, inconspicuous area and wait 1 hour. If it falls, the surface is not compatible.
[INTENDED USE – PLEASE READ]
These cups are designed to secure the side rails of hanging shower caddies against the wall to help reduce swinging. They are not intended as primary weight-bearing mounts for stand-alone wire baskets. Using them as the only support for a fully loaded basket may result in the cups releasing.
Compatible brands: Zenna Home, Simple Houseware, GeekDigg, Plumboss
[INSTALLATION STEPS]
1.Soak cup in warm water for 2-3 minutes.
2.Clean cup and wall with rubbing alcohol, allow to air dry.
3.Attach cup to caddy pole, position against wall.
4.Press from center outward to seal.
[TROUBLESHOOTING] If the cup does not hold, repeat the soak and alcohol cleaning steps, then test on a mirror. For assistance, please contact us through Amazon Messaging.