When customizing your product, you will get exactly what you typed in the Font Color you requested. Font Color is Embroidery Color. Double check your order. All Name Tapes are Centered. **Sew On items are longer so you can either tuck it under or cut off the edges depending on what your attaching the sew on to** Hook Fastener Items are measured exactly as ordered. Either 3", 3.5", 4", 5" or 6". No returns on custom items.